United Kingdom
United Kingdom
Australia
Belgium
France
Germany
Holland
Hungary
Iceland
Ireland
Latvia
New Zealand
Norway
Poland
Romania
Scotland
Slovakia
Sweden (North)
Sweden (South)
Switzerland
Mon - Fri / 07:00 - 17:00
|
cncenquiries@plasmacnc.co.uk
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+44 (0) 1432 346 190
Mon - Fri / 08:00 - 17:00
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australia@plasmacnc.co.uk
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+61 3 9794 6675
Mon - Fri / 08:00 - 17:00
|
belgium@plasmacnc.co.uk
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+32 9 355 74 26
Mon - Fri / 08:00 - 17:00
|
france@plasmacnc.co.uk
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+33 3 87 92 89 80
Mon - Fri / 08:00 - 17:00
|
germany@plasmacnc.co.uk
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+49 7121 14950
Mon - Fri / 08:00 - 17:00
|
holland@plasmacnc.co.uk
|
+31 615055 040
Mon - Fri / 08:00 - 17:00
|
hungary@plasmacnc.co.uk
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+3693516 460
Mon - Fri / 08:00 - 17:00
|
iceland@plasmacnc.co.uk
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+354 555 2035
Mon - Fri / 08:00 - 17:00
|
ireland@plasmacnc.co.uk
|
028 2827 3233
Mon - Fri / 08:00 - 17:00
|
latvia@plasmacnc.co.uk
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+371 67 381957
Mon - Fri / 08:00 - 17:00
|
newzealand@plasmacnc.co.uk
|
+64 800 699 353
Mon - Fri / 08:00 - 17:00
|
norway@plasmacnc.co.uk
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+47 928 06 127
Mon - Fri / 08:00 - 17:00
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poland@plasmacnc.co.uk
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+48 81 504-93-77
Mon - Fri / 08:00 - 17:00
|
romania@plasmacnc.co.uk
|
+40 799-843 300
Mon - Fri / 08:00 - 17:00
|
scotland@plasmacnc.co.uk
|
01463 717999
Mon - Fri / 08:00 - 17:00
|
slovakia@plasmacnc.co.uk
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+421 (0) 43 400 34 36
Mon - Fri / 08:00 - 17:00
|
northsweden@plasmacnc.co.uk
|
+46921-51035
Mon - Fri / 08:00 - 17:00
|
southsweden@plasmacnc.co.uk
|
+46 8 28 91 00
Mon - Fri / 08:00 - 17:00
|
switzerland@plasmacnc.co.uk
|
+41 31 740 31 00
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Service

CNC Plasma Annual Service Contract

ESC Trading Limited offer a fully comprehensive annual service package. The package is primarily a safeguard to minimise breakdown maintenance and introduce a scheduled maintenance routine, enabling optimum machine up time and avoiding those unnecessary costly labour intensive downtimes.

All service engineers are OEM trained, qualified to BS 7671:2018, Code of Practice 7, and Portable Appliance Testing (PAT) compliant.

Terms and Conditions:

1. Telephone technical support is operated during normal business hours.
2. Remote access support, diagnostics evaluation, and software upgrades are dependent on the machine being accessible through a wireless network.
3. Annual scheduled maintenance is conducted once per annum.
4. The service maintenance package does not include replacement components that are a factor of depreciating wear. Damage of components as a result of the machine being utilised outside its designed specification will be deemed void. Operator maintenance routines are to be adhered to at all times in line with the manufacturer’s recommendation.
5. On demand on-site refresher training is available once per annum. All efforts will be made to meet the demands of the customer subject to availability.
6. Software upgrades will be notified in writing and instructions provided on installation.
7. Machine breakdown resulting from component failure outside of the annual service maintenance package is chargeable at our standard rates, available on request.
8. A rolling monthly contract is operated. Cancellation of the contract requires one month written notification.
9. Prices are to be reviewed annually, any alterations that may come into force will be given in writing. Prices subject to change from 1st January.

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CNC Service Package

Peace of Mind
£165/ MO
  • Unlimited telephone technical support
  • Unlimited remote access support
  • Annual scheduled maintenance, inclusive of all service replacement components
  • On demand online software training
  • On demand on-site ½ day refresher training
  • Inspection report on completion of each service
  • CNC software interface upgrade on release
  • Nesting software upgrade on release
  • SheetCAM software upgrade on release.
  • Automatic 10% discount on all Plasma CNC consumables
  • Breakdown cover

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If you have any questions feel free to contact us.